At VOYAGE DE LUX, we are committed to protecting your privacy and ensuring the security of your personal data in compliance with the General Data Protection Regulation (GDPR). This regulation grants you specific rights regarding your personal information and outlines our responsibilities as a data controller.
We adhere to the principles of GDPR, which include:
Lawfulness, Fairness, and Transparency: We process your data lawfully, fairly, and transparently.
Purpose Limitation: We only collect data for specified, explicit, and legitimate purposes.
Data Minimization: We collect only the data necessary for providing our services.
Accuracy: We ensure your data is accurate and up to date.
Storage Limitation: We retain your data only for as long as necessary.
Integrity and Confidentiality: We protect your data with robust security measures.
As a data subject, you have the following rights:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request the deletion of your data under certain conditions.
Right to Restrict Processing: Limit how we use your data.
Right to Data Portability: Receive your data in a structured, commonly used format.
Right to Object: Object to the processing of your data for specific purposes.
Right to Withdraw Consent: Withdraw your consent at any time (where applicable).
To exercise these rights, please contact us at [Insert Email Address].
We collect and process personal data for the following purposes:
To provide and manage our services (e.g., bookings, customer support).
To process payments and send booking confirmations.
To improve our website, services, and customer experience.
To send promotional offers and updates (with your consent).
To comply with legal obligations.
We do not sell or rent your personal data. However, we may share it with:
Service Providers: Partners who assist us in delivering our services (e.g., payment processors, chauffeurs).
Legal Authorities: When required by law or to protect our rights and safety.
International Transfers: If data is transferred outside the EU, we ensure adequate protection measures are in place.
We implement industry-standard security measures to protect your data, including encryption, secure servers, and restricted access.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
If you have any questions or concerns about our GDPR compliance or data practices, please contact us at:
Email: Support@voyagedelux.com
Phone: 0800 014 9681
