At VOYAGE DE LUX, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy.
We may collect the following types of information:
Personal Information: Name, email address, phone number, and payment details when you book a service.
Booking Details: Pickup and drop-off locations, travel dates, and vehicle preferences.
Technical Information: IP address, browser type, device information, and cookies when you visit our website.
Communication Data: Records of your interactions with us, including emails and customer support inquiries.
We use your information for the following purposes:
To provide and manage our services, including bookings and customer support.
To process payments and send booking confirmations.
To improve our website, services, and customer experience.
To send promotional offers, updates, and newsletters (with your consent).
To comply with legal obligations and protect our rights.
We do not sell or rent your personal information to third parties. However, we may share your data with:
Service Providers: Partners who assist us in delivering our services (e.g., payment processors, chauffeurs).
Legal Authorities: When required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and restricted access to personal data.
You have the following rights regarding your personal information:
Access: Request a copy of the data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request the deletion of your data, subject to legal requirements.
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at Support@voyagedelux.com.
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: Support@voyagedelux.com
Phone: 0800 014 9681
